Privacy Policy

Last updated: January 2025

1. Information We Collect

Photos you submit for portrait creation. Your name and email address for order delivery. Payment information (processed by Paddle — we do not store card details). Instagram username if you contact us via DM.

2. How We Use Your Information

To create and deliver your commissioned portraits. To communicate about your order status. To process your payment through Paddle.

3. Photo Storage & Deletion

Your submitted photos are used exclusively for creating your commissioned portraits. They are stored only for the duration of your order, permanently and irreversibly deleted after your portraits are delivered, and never used for AI training, marketing, or any other purpose without your explicit written consent.

4. Payment Data

Payments are processed by Paddle.com. We do not store, process, or have access to your credit card or banking details. Please review Paddle's Privacy Policy at paddle.com/legal/privacy for details.

5. Data Sharing

We do not sell, trade, or share your personal data with third parties, except as required by law or as necessary to deliver our services (e.g., email delivery services).

6. Your Rights

You have the right to request confirmation that your photos have been deleted, request deletion of any personal data we hold, and contact us with any privacy concerns.

7. Cookies

Our website uses minimal cookies for basic functionality. We do not use tracking or advertising cookies.

8. Contact

For privacy concerns, contact us via Instagram @pixieborn.